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The client faced significant challenges due to inconsistencies in their testing and quality assurance (QA) practices across various projects. Different teams followed diverse and often incompatible testing approaches, resulting in inconsistent results. Additionally, fragmented information made it difficult to track testing expenses and identify cost-saving opportunities.
SRKay suggested setting up a Virtual Captive in Pune, India, providing significant talent and cost advantages while ensuring complete oversight and control over project execution. Emphasizing trust and transparency during the pilot project, SRKay instilled confidence in the client, leading them to establish a 100+ member TCoE under this Virtual Captive.
Automated QA using tools like Selenium, Appium, UFT, and Worksoft Certify (for SAP automation) reduced QA time by 25% while streamlining operations and accelerating delivery time by 3x. Our zero-capex Virtual Captive model enabled a high-quality, consistent, and repeatable testing process, delivering significant benefits such as process and cost optimization, shorter delivery time, and improved quality for the client.
The client struggled to secure cost-effective skilled talent amid rising demand for AI/ML and technology skills in the healthcare sector, hindering their ability to drive innovation. This limitation affected their capacity to serve more patients and expand their impact. They needed a solution to access top talent, streamline innovation, and drive positive change in the healthcare landscape.
SRKay served as the client’s strategic partner, assisting in establishing a local entity in India to tap into the vast technology talent pool and set up a dedicated center for seamless operations. They assembled a highly skilled 10-member AI/ML team and provided comprehensive shared services support across IT infrastructure, HR, recruitment, and administration. By implementing agile project management methodologies, SRKay enhanced team efficiency and minimized project overheads.
By establishing an India-based AI/ML team, the client unlocked a 60% cost advantage, providing a strong foundation for their vision. Leveraging skilled talent led to increased innovation and a 20% reduction in time to market for new AI-powered products.
The client struggled with fragmented IT systems across multiple entities in different countries, relying on diverse ERP systems that hindered standardization, user experience, and cost efficiency. Additionally, a lack of technology skills and talent made it challenging to create a unified IT system for seamless business solutions.
SRKay established the client’s GCC using a BOT model, enabling access to high-quality resources and significant cost savings. By standardizing global business processes, SRKay integrated systems across 50+ countries and migrated over 60 ERP systems to SAP S/4 HANA on-premise. Additionally, embedded analytics facilitated real-time operational reporting.
This initiative resulted in a 40% overall cost reduction for the client while doubling the user experience. By unifying data into a single trusted source, it enabled business process optimization. In December 2020, SRKay successfully transferred the BOT to the client.
The client struggled with standalone legacy systems and manual processes across procurement, labor management, job booking, service support, and quality assurance, reducing efficiency and cost-effectiveness. Disparate ERP systems limited visibility into corporate expenditure patterns, while a shortage of cost-effective skilled talent further delayed modernization efforts.
SRKay proposed establishing a Virtual Captive to cost-effectively harness technology talent. With a technology-agnostic approach, SRKay enabled the modernization of legacy applications, driving end-to-end and faster digital transformation.
SRKay implemented and integrated Manhattan WMS and Coupa, enhancing procurement efficiency and reducing costs by 30%. A dynamic AI/ML pricing model with 92% accuracy enabled quicker market adaptation. Standardized operations streamlined processes, while access to skilled technology talent at an average rate of $25/hour ensured cost-effectiveness. The Virtual Captive facilitated seamless engagement with the client’s customers and partners.
The client aimed to strengthen its market leadership in KSA but struggled to attract and retain top local talent. This challenge hindered their ability to build a cost-effective in-house team to drive digital transformation and innovation. To achieve their vision, they required a strategic solution to overcome these obstacles.
After conducting an end-to-end consulting assignment and PESTLE analysis, SRKay recommended establishing a GCC in Bengaluru, India, instead of Egypt, to leverage talent and drive technology innovation. This decision aligned with the client’s heavy reliance on Oracle E-Business Suite and Manhattan in their operations. SRKay also identified key services for transition to India and developed a comprehensive talent strategy to build a strong technology team.
SRKay projected an annual cost savings of approximately 40%, while enabling the client to access skilled resources in AI/ML, Oracle, and Analytics at an average blended rate of $25/hour. This access to cost-effective talent positioned the client for future technological advancements aligned with their leadership’s vision.
The client struggled to source skilled talent with expertise in SOX Management and IT Audit. They needed a solution to deploy domain-specific resources efficiently while optimizing costs.
Under our zero capex Virtual Captive model, SRKay established an Internal Audit team to drive SOX compliance across six countries. Emphasizing trust and transparency, SRKay supported the client’s Internal Audit and Control (IAC) department in key areas such as walk-throughs, control design, operating effectiveness, roll-forward, and remediation testing of IT general controls (ITGC) for SOX. The team has since evolved into a key competency center, with plans to expand operations across Southeast Asia.
The client achieved 40-45% cost savings while gaining access to high-quality IT audit consultants. A secure and access-restricted work environment was established, ensuring compliance and data protection. Additionally, the annual IT audit cycle was streamlined through improved planning, continuous monitoring, and risk assessment, enhancing overall efficiency.
The client struggled to find skilled talent while also facing challenges with stringent labor laws affecting their Ireland teams. They needed a cost-effective talent solution to support their expansion efforts and grow their client base efficiently.
Under SRKay’s zero-capex BOT model, a GCC was established with a flexible pay-as-you-grow approach, maximizing cost savings. This model effectively supported the client’s ramp-up plan for onboarding a media analytics team.
The client achieved 35-40% cost savings while gaining access to high-quality talent. Since September 2024, they have successfully transitioned over 15 accounts to India, establishing a strong foundation for onboarding additional clients. They are now planning to expand their capabilities further by setting up a dedicated technology team in India.
We co-create with our customers at the center, combining deep domain expertise with innovative technology and talent solutions to accelerate growth. Our passion for excellence drives us to transform businesses, unlocking new opportunities and delivering lasting impact.
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